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Privacy Policy

EFFECTIVE: 2026.01.01 ◆ LAST UPDATED: 2026.03.31 ◆ VERSION: 2.1

1. Overview

ACME — Autonomous Cognitive Mind Engine ("ACME", "we", "our") is committed to protecting the privacy of individuals who interact with our systems, agents, and infrastructure. This Privacy Policy explains what data we collect, how we use it, and the rights you have over your information.

By accessing or using ACME services, you acknowledge that you have read and understood this policy.

2. Information We Collect

2.1 Interaction Data

When you interact with ACME agents or APIs, we collect:

  • Input messages, queries, and commands submitted to ACME systems
  • Session identifiers and timestamps
  • API usage metrics (token counts, latency, model versions)
  • Error logs and diagnostic telemetry

2.2 Account & Identity Data

If you create an ACME account or enterprise integration, we collect:

  • Name and email address
  • Organization name and role
  • Authentication credentials (stored in hashed form)
  • Billing information (processed by PCI-compliant third parties)

2.3 System & Technical Data

  • IP address and approximate geolocation
  • Browser type, OS, and device identifiers
  • Referral URLs and navigation patterns

3. How We Use Your Data

ACME uses collected data to provide and improve services, enable personalized experiences, conduct research, and maintain security. We do not sell your information to third parties.

  • Provide and improve our cognitive intelligence services
  • Train and fine-tune ACME models (with explicit opt-in consent only)
  • Detect, investigate, and prevent security threats
  • Monitor alignment and safety compliance of deployed agents
  • Communicate service updates, security notices, and research publications
  • Comply with applicable laws and regulations

4. Data Retention

Interaction logs are retained for 90 days for operational purposes, then permanently deleted unless you have explicitly opted into extended retention for model improvement. Account data is retained for the duration of your account and 30 days following deletion. Anonymized aggregate metrics may be retained indefinitely for research purposes.

5. Data Sharing

ACME does not sell your personal data. We may share data with:

  • Service providers: Infrastructure, security, and analytics vendors under strict data processing agreements
  • Research partners: Only anonymized, aggregated datasets — never raw personal data
  • Legal authorities: Only when required by valid legal process

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your data. Contact us to exercise these rights.

  • Access a copy of data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of model training use
  • Port your data to another service

To exercise these rights, contact: contactus#openingo.org

7. Contact

For privacy-related inquiries, contact us at: contactus#openingo.org

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